Some systems are experiencing issues

Current Issues

Monday 5th April 2021

Phone Service: Microsoft Teams - Internal calls that route through a Call Queue are failing - mccoyb

Partial Outage

Start Date: 2021-04-05 08:00:00
Updates & Comments

There have been several reports of calls dropping when routed through a Teams Call Queue. ITIC has been investigating the issue. We are currently working with our vendor on a fix.

Impact: Major for specific business units leveraging Teams Call Queues.

Affected Applications: Microsoft Teams Call Queues

Scheduled Maintenance

No currently scheduled maintenance