University ERP

Current Issues

There are no current issues.

Incident History

Monday 11th November 2019

Banner: Banportals Restart - langerj


Start Date: 2019-11-11 11:05:00
Updates & Comments

Banportals server was in a state of overloaded in Weblogic. Restarted to correct issue. Downtime approx. 2 minutes.

Impact: Banportals - web parts in myMU

Affected Applications: myMU

Thursday 29th November 2018

Banner: SSB in Banner getting 404 - deanb


Start Date: 2018-11-29 10:41:00
Updates & Comments

Banner Self Service was reported as being down

Impact: All Banner Self Service users

Affected Applications: Banner Self Service

Monday 27th August 2018

Banner: BEP/BRIM Restart - langerj


Start Date: 2018-08-27 17:20:00
Updates & Comments

BEP and BRIM were restarted in order to resolve an issue with Recruit-Banner integration.

Impact: BEP and BRIM were unavailable for approximately five minutes.

Affected Applications: BRIM and BEP / Recruit

Wednesday 15th August 2018

Banner: BRIM Upgrade - langerj


Start Date: 2018-08-15 20:30:00
Updates & Comments

BRIM was successfully upgraded to version 2.3 at approx. 4:45pm today. Downtime was ~5 minutes.

Impact: -----

Affected Applications: Banner Recruit Integration Manager

Thursday 9th August 2018

Banner: Banner 9 Application Navigator - deanb


Start Date: 2018-08-09 06:30:00
Updates & Comments

The Application Navigator application was updated at 4:30 to the new version This update provides a new look and feel to the Application Navigator layout. As well as the compact layout for Banner 9 Admin Pages.

Impact: The application was unavailable for about 3 min during redeployment.

Affected Applications: Application Navigator, BannerAdmin (Administrative Pages)

Tuesday 7th August 2018

Banner: Banportals and BanportalsProxy services migrated to new server - deanb


Start Date: 2018-08-07 19:10:00
Updates & Comments

The applications were moved to the new server.

Impact: Services were down for about 15min

Affected Applications: Three channels in the Portal.

Monday 6th August 2018

Banner: BRIM Restart 8/6/18


Start Date: 2018-08-06 15:30:00
Updates & Comments

BRIM was restarted at 9:30 on 8/6/18 in order to apply a configuration change. This change was necessary because of dependencies on Recruit events in the configuration were causing Banner-Recruit integration to fail.

Impact: Downtime was two minutes. All services were successfully restored at 9:32AM.

Affected Applications: Banner Recruit Integration Manager