Wireless Internet (WiFi)

Current Issues

There are no current issues.

Incident History

Monday 1st October 2018

WiFi: Eduroam Authentication Failures - slone22


Start Date: 2018-10-01 12:00:00
Updates & Comments

Users at peering sites (other Universities) reported being unable to authenticate using Marshall credentials. Eduroam is moving to new top level radius servers. Old servers had to be allowed once again while migration is taking place.

Impact: Low

Affected Applications: Wifi

Friday 17th August 2018

WiFi: DHCP Service - moore267


Start Date: 2018-08-17 10:00:00
Updates & Comments

Troubleshooting a potential DHCP server issue with ITIC. We needed to check the database for corruption which required the primary DHCP server to be brought offline. SVIs for the wireless scopes did not have the failover DHCP server configured.

Impact: Wireless clients were unable to obtain IP addresses

Affected Applications: -----