Wireless Internet (WiFi)

Current Issues

There are no current issues.

Incident History

Wednesday 29th April 2020

WiFi: Wireless Authentications - slone22


Start Date: 2020-04-29 10:30:00
Updates & Comments

Wireless authentications were impacted by a misconfigurations to radius servers that caused a match of an incorrect rule resulting in the wrong authorization profile being delivered to clients. This was identified and corrected. All authentications began to process as normal by 10:45am.

Impact: Wireless authentication.

Affected Applications: Wireless access.

Monday 1st October 2018

WiFi: Eduroam Authentication Failures - slone22


Start Date: 2018-10-01 12:00:00
Updates & Comments

Users at peering sites (other Universities) reported being unable to authenticate using Marshall credentials. Eduroam is moving to new top level radius servers. Old servers had to be allowed once again while migration is taking place.

Impact: Low

Affected Applications: Wifi

Friday 17th August 2018

WiFi: DHCP Service - moore267


Start Date: 2018-08-17 10:00:00
Updates & Comments

Troubleshooting a potential DHCP server issue with ITIC. We needed to check the database for corruption which required the primary DHCP server to be brought offline. SVIs for the wireless scopes did not have the failover DHCP server configured.

Impact: Wireless clients were unable to obtain IP addresses

Affected Applications: -----