Office365 Mail

Student Email

Current Issues

There are no current issues.

Incident History

Sunday 24th January 2021

Office365 Mail: Change for Encrypted Email - moore267


Start Date: 2021-01-24 08:15:00
Updates & Comments

The transport rules in Exchange for encrypted email were changed from leveraging Barracuda Cloud to now use Exchange Online native encrypted email functionality.

Impact: There should be no impact to users. The same rules still apply, but the routing of the encrypted email has changed.

Affected Applications: Exchange email

Wednesday 7th October 2020

Office365 Mail: Partial Outage for Office365 Mail - osborne73


Start Date: 2020-10-07 15:05:00
Updates & Comments

Some users may be unable to access Microsoft Office365 Mail. Microsoft is investigating the problem.

Impact: Users may be unable to access Microsoft Office365 Mail.

Affected Applications: Outlook and Exchange on the Web.

Sunday 14th July 2019

Office365 Mail: Email from Office 365 Delayed - moore267


Start Date: 2019-07-14 08:01:00
Updates & Comments

Email sent from Office 365 and destined to on-premise Exchange mailboxes is currently being delayed.

Impact: -----

Affected Applications: O365, Exchange

Monday 15th April 2019

Office365 Mail: Auth protocol change for Exchange Online - moore267


Start Date: 2019-04-15 23:00:00
Updates & Comments

Exchange Online was updated to enable Modern Authentication (OAUTH2). The Office 365 client has picked up the configuration and is using OAUTH2. Please report any email authentication issues to the service desk.

Impact: change to authentication protocol.

Affected Applications: Email clients for Office 365.

Sunday 18th November 2018

Office365 Mail: Microsoft Azure MFA Services Offline - cutler1


Start Date: 2018-11-18 23:30:00
Updates & Comments

We're investigating reports that users are unable to sign in to Microsoft 365 services using Multi-Factor Authentication. Admins, please see MO165510 on the Service Health Dashboard for more information.

Impact: Local impacts include MUNet users who have MFA enabled (all IT employees and a few dozen early-adopters) and who are either a) authenticating to a device for the first time; or b) have not selected the ‘don’t prompt me for 30 days on this device’ option’ or c) are at their 30-day MFA refresh cycle for their device.

Affected Applications: Office 365 applications and services which are MFA-enabled.