Avaya Fax Service Joan Edwards Medical Center Oct 17th Wednesday 17th October 2018 09:00 AM

The IT Infrastructure Group began receiving notification of Avaya IPSI card issues. We were able to replace the IPSI card in the Avaya PBX to restore services . All services were fully restored by 4:45 pm. The root cause is expected to be a bad IPSI card.

Impact: All digital and analog services at the Joan Edwards Medical Center

Affected Applications: All fax machines and tie lines.