East Hall Outage - Fiber Damage Thursday 19th November 2020 08:35 AM

After receiving alerts around 8:37 am we began to troubleshoot a network outage for East Hall. After some troubleshooting and testing it appears as if the fiber feeding East Hall coming from Prichard Hall is damage. All pairs have been tested and fail at the same distance. Contractors are scheduled to be on-site Monday to repair.

Impact: Complete network outage for East Hall.

Affected Applications: All internet access is currently down for East Hall. This includes wired/wireless access as well as phone service.

Spliced/replaced fiber.