Old Main Network Partial Network Outage Tuesday 28th August 2018 06:30 PM

We have received reports that some users in Old Main have been unable to gain network access. Specifically users in VLAN 11, phones continue to work and user PC's work if moved to a different VLAN.

Impact: High

Affected Applications: Applications running on the Intranet/internet.

After investigating, it appears that the problem was specifically with switch 4 in a 6 switch stack. Cisco TAC was unable to resolve the issue. The whole switch stack was reloaded 29-Aug at 21:00 and appears to have resolved the issue. All user PC's have been moved back to their proper VLAN.